Is there a way to troubleshoot if the issue is inside my apartment? Downstream attenuation is too high to get a better download speed. First check the attainable speeds at your address: http://linetest.be and https://proximus.be/internetspeed If attainable speed are higher than what you got, you ...

Thanks for the quick replies. I do have the BBOX-3 (CS50001 is a BBOX-3 AFAIK). I have figured out part of the problem I think. I was using an 'ethernet over powerline' adapter in an electrical socket that was right next to the the DSL/phone jack (RJ11 socket). To further complicate things, I had ...

Hi Belgacom/Proximus gurus - I just moved houses and got connected with a DSL connection. I have an old Sagemcom CS50001 from my old place. The technician connected the modem and looks like internet connectivity is achieved. However the DL and UL speeds are pretty bad. I suspect some bad internal ...

Hi userbase.be gurus - I have a bbox2 from my old place in Brussels (I moved to a new apartment a few months ago). I am no longer with Proximus now. However, I am getting a bill from the collections agency 'intrum' that I owe 110 euros for the bbox2 modem. I have tried to call them and say that my ...

If you don't have your bbox2 anymore you could always try to get a BBOX3/V from a proximus center. This has VOIP ports on the device, same as the bbox2, so it should be capable to handle the SIP request. Sorry, to dig up an old post, but what is the procedure to exchange my current BBOX3 with a ...

Thanks a lot for the replies. - I do have the old BBox-2. Let me check if it connects on VDSL and if I get the same performance on the line. - Speed test results here: http://www.speedtest.net/result/4503784404.png - Log from the test tool below: B-Box 3 Sagem Tool v0.9 ...

Hi Belgacom gurus: I just got "upgraded" to VDSL (from ADSL) by Belgacom. The technician installed a new modem (Sagemcom CS50001) to achieve this upgrade. I am having a few problems and hoping others have seen the same issue and may point me towards a solution. The BBox-3 in bridge-mode works OK but ...